Shipping policy

SHIPPING POLICY

Welcome to NomadPacks. To ensure the best shopping experience, we have outlined our shipping policies below.

1. Order Processing

  • Processing Time: Your order will be processed within [1-3] business days after payment confirmation.

  • Order Tracking: Once your order has shipped, you will receive an email containing your Tracking Number so you can monitor your package's progress.

2. Estimated Shipping Times

Because we work directly with our global suppliers to offer you the best value, shipping times vary by destination:

Destination Shipping Method Estimated Delivery Time
United States Standard Shipping 7 - 15 business days
Canada Standard Shipping 10 - 20 business days
United Kingdom Standard Shipping 7 - 14 business days

Note: Shipping times are estimates and may vary due to customs clearance, peak seasons, or international logistics delays.

3. Shipping Fees

  • We offer [Free Shipping on orders over $X / A flat rate of $Y / Shipping calculated at checkout].

  • All applicable shipping fees will be clearly displayed at checkout before you confirm your order.

4. Customs, Duties, and Taxes

  • Customers are responsible for any customs duties, import taxes, or clearance fees imposed by the destination country (USA, Canada, UK).

  • We make every effort to work with our carriers to minimize potential customs issues for our customers.

5. Tracking Your Order

You can track your order by:

  • Visiting our tracking page: [Link to your tracking page]

  • Entering the Tracking Number provided in your confirmation email.

  • Note: Tracking information may take 24–48 hours to update after the package leaves the facility.

6. Address Changes & Lost Packages

  • Address Changes: Please contact us within 12 hours of placing your order. We cannot change the shipping address once the order has been dispatched.

  • Lost Packages: If you have not received your order within [30-45] days, please contact us at [Support Email]. We will investigate the issue and provide a refund or reship your order if it is confirmed lost in transit.